Refund Policy

Refunds

Any refunds granted will be credited to the Debit or Credit Card used at the time of order processing. Once we receive the item(s), we will issue a refund or replacement(s), whichever is requested and depending upon availability. Refunds will be issued within 14 days of receipt of the returned goods. A refund will be issued for postage paid only when the item is found to be defective or incorrectly supplied from the original order. If you fail to return goods at your expense, the we reserve the right to charge the direct costs for their recovery and may offset that amount against any refund due.

Out of Stock

Every effort is made to dispatch your order complete. Unfortunately we cannot ensure that we permanently stock all items, although we do try our hardest. In the event we are temporarily sold out of an item you order, we reserve the right to cancel it or replace it with an alternative product unless otherwise instructed. If the delivery of goods is expected to be more than 30 days we will inform you prior to shipping the order in the event you would prefer to cancel it.

 

Click here to view our shipping and return policy.